Privacy Policy

Effective date: August 21, 2026

1. General provisions

This Privacy Policy explains how personal data of visitors to vitafon-world.com is processed and protected. It is prepared with due regard to the Federal Law of the Russian Federation No. 152-FZ “On Personal Data”.

2. Personal data operator

The personal data operator is VitaFon Limited Liability Company (ООО «Витафон»), OGRN 1027802752856, INN 7805073300.

Registered address: 23A Ogorodny Lane, St. Petersburg, 198097, Russian Federation.

For questions about personal data, withdrawal of consent, or exercising your rights, please contact sale@vitafon-market.ru.

3. Data we process

When you submit the contact form, we process your name, email address, phone number and message. We may also process technical data needed to operate and protect the website, including IP address, browser and device information, date and time of access, cookies and server log data.

Please do not include health information, biometric data or any other sensitive categories of personal data in your message.

4. Purposes and legal basis

  • to receive, process and respond to enquiries;
  • to ensure website operation, security and protection against automated requests;
  • to analyse website use and improve the website, where permitted by applicable law and your settings.

We process contact-form data on the basis of your consent, expressed by ticking a separate checkbox before submitting the form. Consent is voluntary, specific, informed and unambiguous.

5. Processing and retention

We may collect, record, organise, store, update, use, transfer where necessary, block and erase personal data. Enquiry data is retained until the purpose of processing is achieved or consent is withdrawn, but for no longer than three years unless a longer period is required by Russian law or needed to protect our legal rights.

6. Service providers and third-party services

We may use hosting, email and technical-support providers. They receive only the data necessary to provide their services and act under agreements and our instructions.

The website uses or may use the following third-party services:

  • Yandex SmartCaptcha to protect forms against automated requests; it receives the technical request data and verification token needed for that purpose;
  • Jetpack / WordPress.com (Automattic) for statistics and certain technical website features;
  • Google Maps to display maps on website pages.

When Jetpack / WordPress.com or Google Maps resources are loaded, a visitor’s technical data may be transferred outside the Russian Federation. We assess the legal grounds and safeguards required for cross-border transfers and may restrict the use of these services where necessary.

7. Cookies and security

The website may use cookies and similar technologies for operation, preferences and protection from abuse. You can restrict cookies in your browser settings; this may affect some website functions.

We apply legal, organisational and technical measures to protect personal data against unlawful or accidental access, destruction, alteration, blocking, copying or disclosure.

8. Your rights

You may request information about your personal data, ask us to correct, block or erase it where there are legal grounds, and withdraw your consent. Please email sale@vitafon-market.ru and provide information allowing us to identify you and your request.

9. Updates to this policy

We may update this policy when legislation or our processing activities change. The current version is always published on this page.